My thoughts on experience design

Intercept Testing at a Racecourse

Today, Camille & I visited Lingfield racecourse to speak to racegoers about a new feature on It’s early days in the design of said feature so all we have at this point in time is a set of drawings printed and cut into a paper prototype. This is a great opportunity to put into practice a recommendation we learned at recent UX training with Nielsen Norman Group – test early and often.

Rob Winter conducting user testing at Lingfield racecourse

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Usability Week Course Review: User Research Methods

An advanced-level course that will enable you to plan and conduct effective interviews, surveys, and field studies immediately upon completion. Further training will be required to analyse survey data or use any other research method should you have no previous experience with them.

User Testing Methods

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Usability Week Course Review: DIY User Testing

An informative, semi-advanced-level course that will give you the confidence to participate in planning and running several types of user studies immediately upon completion. Further practice will be required to act as a facilitator in usability tests if you have no professional experience conducting them.

Usability Testing 2

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Design Methodology: The Double Diamond

This week my team gained a new member. She’s a very talented designer joining us all the way from Paris. She brings with her an excellent approach to her projects. Something that runs all the way through her portfolio is a diagram explaining how she tackles a design challenge: the Double Diamond Design Methodology. Here’s how it works and how it can help you attack future projects with more aplomb.

Double Diamond

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Usability Week and UX Training

Early in my career I read a book called Designing Web Usability. In those days of CSS2 it was hard enough to design a page that looked good regardless of how well it worked for users. Nevertheless those principles changed the way I considered my designs and inspired me to conduct a usability study on our main website at work.

Participant in Usability Week's UX training course

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First Thoughts

After attending the Smashing Conference 2015 in Oxford and being inspired by the super clever bods up on the stage speaking, I thought it was time I used my domain name for something more than email. I used to blog regularly and build sites in my spare time to learn coding but I’ve not really felt the need in recent years – time for a change.

I think I’ll use this site to document my thoughts, my experiments, and my learnings. I think, over time, the design will change; as will the content; as will the general reason for building it. I think it’s time to begin…